Life is absurd. And life is precious. Family is a lot of both.

Friday, July 18, 2014

Right on, Target

I don't like whiny bloggers so I try to steer clear of being one myself. Which means I typically stuff my negative feelings down down down. Where they pile up until I can't take it and then I explode all over my sweet family on what we might call "one of Mom's bad days". Not all that good or healthy or worth reading about.

However, I hereby suspend my self-imposed ban on whining in writing to bring up something that I really think should be a national topic of conversation: re-stocking the big box stores.

I have noticed over the last several years that both Target (my big box store of choice) and my weekly grocery store have taken to re-stocking the shelves at all hours and with extreme enthusiasm. This means I often come around a corner with my over-stuffed buggy (here we could talk about the different regions of the country and how they refer to the shopping cart/basket/buggy, but Texans call it a buggy, ya'll) and I find myself stuck between the shelves, an employee, and a huge cart piled with cardboard boxes.

I am overall congenial and long-suffering (unless it is "one of Mom's bad days") so the first few dozen times I experienced this inconvenience I smiled at the shelf stockers and apologized for intruding. Until one day. When I wondered why the heck I was apologizing for being in THEIR way while I was trying to spend MY money in THEIR store.

Nevertheless I continued to shop early mornings (right after school drop off is my preferred time) because, really, who can fight the need for Target? I tried fueling myself for the restocking obstacle course by stopping at the in-store Starbucks first. That kind of backfired as my intake of coffee directly influenced my need to get done shopping so I could visit the bathroom.

A hyped-up mom with a full bladder and a busy schedule is not the relaxed shopper who smiles and apologizes to the employees in her way.

Which is why the other morning, with three children in tow and trying to navigate five separate aisles that were partially blocked, all while juggling my hot latte, I snapped.

A red-shirted employee innocently asked, "Are you finding everything okay?"

I snipped, "Not really since it's so hard to reach around you."

Poor guy quickly looked away and I'm pretty sure he used his handy walkie-talkie to alert the other re-stockers with the "watch out for the Code Crazy [otherwise known as "Mom's Bad Day"] on aisle 11" button.

I passed three more re-stockers on my way to the cashier and not a single one made eye contact.

Finally ready to check out and go, after negotiating with my 3-year-old over the need for multiple Chapsticks, the manager of the store approached me. To tell me that my cart was too full for the return/exchange lane (which, by the way, reads "return/exchange and check out").

Rules follower that I am, I kindly moved my full cart and three children to another lane. I almost apologized for the incident until I remembered just how much of MY money I was about to spend in THEIR store.

So I turned around and told the manager the following: "It is all but impossible to shop with so many re-stockers on your floor. I think you should know how frustrating it is."

His reply, "You should come later in the day because we start re-stocking at 6 a.m. and often don't get done until noon."

Really? My fault for shopping early. When it's most convenient for me and their doors are open for customers.

He continued, "We've had to cut back on hours so it takes a little longer."

Really really? I spend so much money in your store (as do most of my friends) that it's hard to stomach that we must pay further by stepping around those huge re-stocking carts in order to help your bottom line.

I just smiled at him. I really am a nice person and get a pit in my stomach whenever I do officially complain.

We headed out to the car after paying. He offered to help me unload my cart at the curb. I declined.

Almost to my car, I turned to see him running up to me. On his lips was an apology for my inconvenience. In his hand was a coupon to reward me, I guess, for speaking up.

It's for $3.

Really really really?



I'll be back to Target before the week is over, because I know it's the same at other big-box stores. And I need stuff. A lot. But I'll go later on a Tuesday (best time according to Mr. Manager) and enjoy the quiet, open aisles.

I'll have my $3 coupon and, just to be on the safe side, I'll spend it on a coffee at the in-store Starbucks. I'm sure that will make everything all better.

Really.